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Privacy Notice to “Remote Session Exam China Solution”

“远程考试中国方案”隐私声明

Please reading all below carefully, here below from ACCA is our privacy notice content related to our “Remote Session Exam China Solution”, and to collect your agreement in respect of the related stated processing and protection to your personal information that are indispensable parts of our “Remote Session Exam China Solution”. We would need you ticking all below 3 tick boxes to enable you showing your explicit agreement to proceed on “Remote Session Exam China Solution” exam policies and technical requirements with us per Chinese law and legislation. Any untick will stop you proceed on this exam booking with us.

请仔细阅读以下所有内容，以下内容是ACCA关于“远程考试中国方案”的隐私声明，并相应收集您的同意，即我们需要您同意，ACCA将如以下描述地处理和保护您的个人信息，且这些是我们“远程考试中国方案”不可或缺的一部分。根据中国法律和法规，我们须获取您同时勾选3个勾选框，表明您明确同意与我们一起进行“远程考试中国方案”来满足考试政策和技术要求。任何一处不打勾都将使得你无法继续预定我们的考试。

Part I: General

Q1. How do we collect and use your personal information during our process of “Remote Session Exam China Solution”?

As part of its exam offering, ACCA provides students with the ability to sit exams in a location of their choice through Remote Invigilation. ACCA will use the personal information collected here and throughout your relationship with ACCA for the purposes of:

1. In order for you to take your exams and get your result as part of achieving your learning objectives with ACCA, your personal information collected and being collected would be used by ACCA for organizing and implementing our exam process, including collecting and processing your exam registration and booking information, verifying your identity, supporting your exam participation, exam invigilation, exam result generation and result confirmation, including transferring information to our third-party service delivery partner Pearson Vue and other relevant third-party services, for the purposes of processing your exam booking and administration.


2. Before the exam, in order that our authorised exam delivery supplier Pearson VUE and proctoring supplier British Council can be empowered to provide remote invigilated exam delivery service, ACCA would share some of your personal information you have provided in your ACCA initial registration stage, i.e. ACCA student ID, name, address, country/region and mobile number, to Pearson VUE when you started the study journey with ACCA, and would share ACCA ID with your booked exam information to British Council to get them prepared after your exam booking.


3. During exam, in order to provide remote invigilated exam delivery service to you, ACCA and Pearson VUE would collect photo of your personal ID documents (resident identity card of the People's Republic of China, or passport) and Biometric Data (e.g., facial recognition features in audio and video of you) through whole process recording via our authorised supplier Pearson VUE’s software OnVUE. More specifically, in order to verify your identity, you will be required to upload the photo you’ve taken of yourself and share your identification documents (“IDs”) on camera which are recorded. We collect your personal information from the exam whole process recording via your device, which may include your communication with proctors and our exam support team during or after it.

Q2. How do we store and protect your personal information during our process of “Remote Session Exam China Solution”?

1. We will retain and store your personal information (including your sensitive personal information, e.g. your Biometric Data) in accordance with our ACCA policies as long as it is necessary to provide the service or other purposes as set out in this notice. In addition, we may retain your personal information for a longer period to comply with regional applicable laws and regulations. Your personal information collected and generated during this process, are mainly stored by ACCA in ACCA’s main information system within the territory of the People's Republic of China, UK and EU.


2. ACCA use a variety of security measures and technologies designed to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction, to ensure compliant with applicable data protection and privacy laws and regulations. Any transfer of your personal data outside of China to ACCA and third-parties severs, will be indispensable parts of our exam delivery, and we will strictly follow the applicable data privacy laws and regulations; besides, those transfer required by our third-party suppliers Pearson VUE and other suppliers handling your personal information would be acting in accordance with ACCA privacy policy and relevant confidentiality and security measures by contract terms signed.


3. The suppliers who may store your personal information during the process include exam delivery supplier Pearson VUE and its partners used, our proctoring service supplier British Council, marking supplier RM Education Services Ltd and your selected payment supplier. For the most important part of exam delivery that supplied by Pearson Vue, your personal information would be transferred to, processed and stored in the relevant severs until the agreed necessary period to meet their functions, including but not limited to Pearson Vue’s severs located in United States, Singapore and the People's Republic of China, while British Council’s servers located in mainland China and EU, and RM’s server located in UK.


4. The privacy and security of your sensitive personal information e.g. Biometric Data is very important to us. Pearson VUE is the only one supplier who processed your sensitive personal information besides ACCA, and both of us will take appropriate measures to protect your sensitive personal information, including but not limited to encrypted storage and encrypted transfer, transcode with standard SSO/RTI. Also, under the agreement made with Pearson VUE, the sensitive personal information that they collected and process, i.e. audios and videos of you would be removed from Pearson VUE’s servers after 122 days since the day recorded.

Q3. How do we share your personal information during our process of “Remote Session Exam China Solution”?

We will share your personal information only when necessary to fulfil the service obligation and follow up within in the purposes listed in this notice.

1. We would share your Personal Information (including your sensitive personal information, e.g. your audio and video) with Pearson VUE and its partners used, which performs remote invigilated exam delivery at our direction and on our behalf. Pearson VUE has obtained ISO 22301:2019 system certificate by SGS on Business Continuity Management and ISO 27001:2013 system certificate by SGS on Information Security Management. And Pearson VUE has committed to ACCA on their robust data security protection capability for exam delivery by contract terms signed. For further information you can see data privacy policy of Pearson VUE (https://home.pearsonvue.com/privacy).


2. Your Personal Information (including your sensitive personal information, e.g. your audio or video recording ) would be transferred out of territory of mainland China to the severs where Pearson VUE and its partners operate for our exam delivery. The locations include but not limited to the United States, Singapore, China or other countries/regions that Pearson VUE operates the solution to fulfil the need and its obligation of exam delivery and follow-up activities to enable ACCA’s exam result generation and investigation.


3. We would also transfer your Personal Information (including your sensitive personal information, e.g. your audio or video recordings) out of territory of mainland China to the locations of where ACCA main information systems are operated, i.e. UK and EU,(or other countries in which ACCA operates) for exam administration, exam delivery, filling and investigation relating to malpractice or any such issues as required; or exam audit purpose in case of receiving student complaints/whistleblowing.


4. Also, some of your personal information (such as your ACCA ID, gender, exam result, etc.) would be shared to as some other suppliers of ACCA such as your selected payment supplier, our proctoring service provider British Council, and marking supplier RM Education Services Ltd. , etc, within the least necessary principle, and transferred to their servers, which includes some destinations out of territory of mainland China, such as UK or EU.


5. We will sign strict confidentiality agreements with the companies and organizations with whom we share personal information and cooperated for the exam delivery, requiring them to handle your personal information in accordance with this privacy policy and our other relevant confidentiality and security measures. The companies and organizations cooperating with us have no right to use the shared personal information for any other purposes except those stated here or similar ones. If they want to change the use of personal information, they will ask for your authorized consent again.


6. We do not disclose and share your Personal Data to any other third party unless otherwise stated herein and when/where subject to the investigatory and enforcement powers of applicable laws and legislation.

Q4. What are your rights with respect to your personal information during our process of “Remote Session Exam China Solution”?

1. We understand that there may be different data protection or privacy laws and regulations in the jurisdiction of where your residence is or where your personal information may be transferred to, and we will strictly follow the rules and do our utmost to ensure the security of all kinds of activities related to your personal information to the extent we are capable. Unless otherwise stated in applicable laws and regulations, you have the right to access, rectify, request deletion, obtain a copy, and withdraw consent to our handling of your personal information (Note: withdrawal of consent does not affect the consent-based personal information processing for the same purpose(s) prior to the withdrawal).


2. If you wish to exercise these rights in accordance with applicable data protection or privacy laws, or if you have questions or complaints about how your personal information is handled at any time, please send your request to us at privacy@accaglobal.com. For more information on how your personal information and rights are safeguarded, please see our privacy notice at https://cn.accaglobal.com/privacy/policy.html, or contact privacy@accaglobal.com.

一、总则

Q1. 在“远程考试中国方案”过程中，我们如何收集和使用您的个人信息？

作为考试服务的一部分，ACCA通过远程监考为学生提供在自己选择的地点参加考试的能力。ACCA 将使用此处收集的您的个人信息及您与ACCA的整个关系中交互的个人信息，用于以下目的：

1. 为了让您参加考试并获取考试结果以实现ACCA的学习目标，ACCA将使用您已被收集及此过程收集的个人信息来组织和实施我们的考试流程，包括收集和处理您的考试注册和预约信息、验证您的身份、支持您参与考试、考试监考服务及生成考试结果和结果确认等。包括将信息传输给我们的第三方服务提供合作伙伴Pearson Vue和其他相关第三方机构，以便处理您的考试预订和管理。


2. 在考试前，为了使我们的授权考试交付供应商Pearson VUE及监考服务供应商British Council 能够提供远程监考考试服务交付，ACCA将与Pearson Vue共享您在刚加入ACCA学习之旅之初，在ACCA初始注册阶段同意提供给ACCA的一些个人信息，如ACCA学生ID、姓名、地址、国家/地区和手机号码，我们也会在你考试报名后，将ACCA ID和您已预约的考试信息共享给英国文化教育处，以便他们为你的考试服务提前做好准备。


3. 在考试期间，为了提供远程监考考试服务交付，ACCA和我们的授权供应商Pearson VUE将在您同意的情况下，全程记录您的个人身份证件（中华人民共和国居民身份证或护照）的照片和生物特征数据（例如，您被录像的音频和视频中的生物识别特征）。我们根据您对设备指令从您的考试参与过程中收集您的个人信息，以及您在考试期间或之后与监考员和我们的考试支持团队的沟通之中收集您的个人信息。更具体地说，为了验证您的身份，您需要上传自己拍摄的照片，并在相机上分享您的身份证明文件（“ID”），这些文件将被记录下来。我们将通过您的设备从您的考试参与过程中收集您的个人信息，具体可能包括您在考试期间或之后与监考员和我们的考试支持团队的沟通内容。

Q2.在我们的“远程考试中国方案”过程中，我们如何存储和保护您的个人信息？

1. 在本声明提到的服务内容或相关使用目的有需要的情况下，ACCA将根据我们的ACCA政策妥善保留和存储您的个人信息（包括您的敏感个人信息，例如您的生物识别特征）。此外，我们可能会将您的个人信息延长保留时间以满足相关地区适用法律法规的合规需求。在此过程中收集和生成的您的个人信息，将主要被ACCA存储在ACCA位于中华人民共和国、英国和欧盟境内的主要服务器中。


2. ACCA使用各种安全措施和技术，旨在保护您的个人信息免受未经授权的访问、使用、披露、更改或破坏，以确保遵守适用的数据保护和隐私法律法规。将您的个人数据转移到中国以外的地方去处理，是我们考试交付的必要组成部分，我们将严格遵守适用的数据隐私法律法规；而我们的第三方考试交付供应商Pearson VUE和其他处理您个人信息的供应商，将根据所签署的合同条款执行ACCA隐私政策和相关保密和安全措施。在中国境外传输您的个人数据将是我们考试交付的不可或缺的部分，我们将严格遵守适用的数据隐私法律法规; 此外，我们的第三方供应商Pearson VUE和其他处理您个人信息的供应商所要求的数据跨境传输，都将根据ACCA隐私政策和签订的合同条款中的相关保密和安全措施进行。


3. 在此过程中可能存储您个人信息的供应商包括：考试交付供应商Pearson VUE及其用于完成考试交付的合作伙伴、我们的监考服务供应商British Council、评分供应商RM Education Services Ltd和您所选择的支付供应商。对于考试交付中最重要的部分将由Pearson VUE提供，您的相关个人信息将被传输、处理并存储在Pearson VUE相关服务器中直到商定的满足其功能的必要期限内，包括但不限于其位于美国、新加坡和中国的服务器；而英国文化协会的存储服务器位于中国大陆和欧盟、RM的存储服务器位于英国。


4. 您的敏感个人信息（如生物识别特征）的隐私和安全对我们非常重要。Pearson VUE是除ACCA之外唯一处理您敏感个人信息的供应商，我们双方都将采取适当措施保护您的敏感个人信息，包括但不限于加密存储和加密传输，使用标准SSO/RTI进行转码。此外，根据与Pearson VUE达成的协议，他们收集和处理的敏感个人信息，即您的音频和视频，将在记录日期后122天后从Pearson VUE的服务器上删除。

Q3.在“远程考试中国方案”过程中，我们如何共享您的个人信息？

我们只会在履行服务义务和按照本声明所列目的进行后续工作所需的情况下共享您的个人信息。

1. 我们将与我们的授权考试供应商Pearson VUE及其合作伙伴共享您的个人信息（包括您的敏感个人信息，例如您被录像的音频和视频中的生物识别特征），在我们的指导下并代表我们执行远程监考考试服务的交付。Pearson VUE已获得SGS关于业务连续性管理的ISO 22301:2019系统证书和SGS关于信息安全管理的ISO 27001:2013系统证书。Pearson VUE已通过签署的合同条款向ACCA承诺以强大的数据安全保护能力保障考试交付。有关更多信息，请参阅Pearson VUE的数据隐私政策(https://home.pearsonvue.com/privacy)。


2. 您的个人信息（包括您的敏感个人信息，例如您被录像的音频和视频中的生物识别特征）将被Pearson VUE传输到其自身及其合作伙伴使用的服务器（包括美国、新加坡、中国或其运营中涉及的其他国家/地区，以满足其考试交付和后续活动的需求和合作义务，从而实现ACCA考试成绩的生成和分析调查。


3. 我们ACCA也会将您的个人信息（包括您的敏感个人信息，例如您被录像的音频和视频中生物识别特征）传输到ACCA主要服务器所在地，即英国和欧盟或按需传输到ACCA有在运营涉及的其他国家/地区，为了实现考试运营、考试交付、填写和调查与舞弊或任何此类问题有关的信息，或在收到学生投诉/举报时进行考试审核。


4. 此外，您的部分的个人信息（如：ACCA ID、性别、考试结果等）将被ACCA根据最少不必要的原则与ACCA的其他供应商按需相应共享，如您选择的支付供应商、监考服务供应商British Council和评分供应商RM Education Services等，并传输到其相应的服务器所在地，其中包括中国大陆以外的一些目的地（如英国、欧盟等）。


5. 我们将与和我们组成考试交付一部分并相应处理您个人信息的公司和组织签署严格的保密协议，要求他们根据本隐私政策和我们的其他相关保密和安全措施处理您的个人信息。与我们合作的公司和组织无权将共享的个人信息用于除此处所述或类似用途之外的任何其他目的。如果他们想更改个人信息的使用目的，他们将再次征求您授权的同意。


6. 我们不会向任何其他第三方披露和共享您的个人数据，除非本声明另有规定，并且在适用法律和法规的调查和执行权力的范围内。

Q4.在我们的“远程考试中国方案”过程中，您对您的个人信息享有何权利？

1. 我们了解，在您的住所所在地或您的个人信息可能被转移到的司法管辖区可能存在不同的数据保护或隐私法律法规。我们将严格遵守规则，并尽最大努力确保与您个人信息相关的各种活动的安全。除非适用法律法规另有规定，否则您有权访问、更正、请求删除、获取副本和撤回对我们处理您的个人信息的同意（注意：撤回同意不影响撤回前出于相同目的基于同意的个人信息处理）。


2. 如果您希望根据适用的数据保护或隐私法行使这些权利，或有关如何保护您的个人信息和权利的更多信息，或您在任何时候对如何处理您的个人信息有疑问、投诉，请将您的请求发送给我们privacy@accaglobal.com。有关如何保护您的个人信息和权利的更多信息，请参见我们的隐私声明 https://cn accaglobal.com/privacy/policy.html，或联系privacy@accaglobal.com。

Part II: Additional privacy notice of your sensitive personal information (required by Chinese Laws and legislation)

Your sensitive personal information is important to ACCA. As highlighted in bold in “Part I General” notice, the handling of personal information such as the collection, storage, sharing and transfer abroad of your sensitive personal information are fully addressed to your notice. Your rights and interest regarding your sensitive personal information is well considered and protected in accordance with our Policy and measures. If you have any questions, please notify us using the contact information stated in Part I General Q4. You can find more useful information in this Privacy Notice and ACCA Global Privacy Notice disclosed in ACCA Global Website. And you shall note that sensitive personal information such as your photo, your Biometric Data, is an indispensable part of our Remotely Invigilated Exam service. Without such information provided, our service of Remotely Invigilated Exam will not be technically fulfilled.

二、关于处理敏感个人信息的附加隐私声明(依据中国法律法规要求)

您的敏感个人信息对ACCA非常重要，如“一、总则”声明加粗的内容所示，有关您敏感个人信息的处理，如收集、储存、共享及传输出境已明确提醒到位并获您知悉。我们将依据我们的政策和措施，充分考虑并保护您有关敏感个人信息的权利与利益。如果您有任何疑问，请使用“一、总则”第四条的联系方式通知我们。如需了解更多信息，请参见此隐私声明详细内容及ACCA全球网站公开的隐私声明。另需注意的是，您的敏感个人信息, 如您的照片、生物信息，是我们提供远程监考服务必不可少的一部分。如若无法提供上述信息，远程监考服务将无法在技术上实现。

Part III: Additional privacy notice of transferring your data abroad (required by Chinese Laws and legislation)

As covered in “Part I General” notice, your personal information would be shared or transferred abroad in certain circumstances involving ACCA and our authorized third parties such as Pearson VUE and its partners (major oversea servers located in US, Singapore), British Council(oversea servers located in EU), RM(one sever in UK) and your selected payment supplier, which are essential and indispensable to Remotely Invigilated Exam booking, administration and exam delivery. Also, as stated in Part I General Q3 3), there would be also some possible circumstances that would transfer your personal Information abroad besides to ACCA main severs of UK/EU for exam delivery: a) transferring information to ACCA Investigations Team in UK in case of suspicious activities found/reported during Remotely Invigilated Exam, and b) transferring to UK or other countries for audit purpose in case of receiving student complaints/whistleblowing.

We will strictly follow the applicable data privacy laws and regulations and make efforts to ensure that the transfer is secured and processed under the least necessity principle. And we require our suppliers above-mentioned to follow the same.

If you wish to exercise these rights in accordance with applicable privacy laws, or if you have questions or complaints about how your personal information is handled at any time, please send your request to us at privacy@accaglobal.com.

三、关于个人信息跨境传输处理的附加隐私声明（根据中国法律法规要求）

如“一、总则”所示，在某些情况下，您的个人信息将可能被ACCA及相关授权第三方所共享或传输至境外，比如Pearson VUE及其合作伙伴（其主要服务器位于美国及新加坡），British Council(其部分服务器位于欧盟) ，RM(服务器在英国)及您选择的付款供应商等， 这些对远程监考是关键且必不可少的。如“一、总则”Q3第三点所述，除了将您的个人信息转移到英国/欧盟的ACCA主服务器作正常考试交付之外，还有一些可能的情况：第一，当发现或被报告考试中有可疑作弊舞弊活动时，我们将传输相关个人信息给英国ACCA调查团队；第二，当收到学生投诉或举报时，我们将传输相关个人信息给ACCA英国或其他国家的专业团队用于审核审计等。

我们将严格遵守适用的数据隐私法律法规，并努力确保在最小必要性原则下进行安全转移和处理。我们要求我们的供应商也这样做。

如果您希望根据现行数据保护或隐私法律法规行使相关权利，或您在任何时候有关于您的个人信息处理的疑问或投诉，请将您的请求发送给我们 privacy@accaglobal.com。